Contact Us

VIVID Clothing Toronto


( Julia Alimova - Founder, designer and maker )



Current production times

3-5 business days


Estimated shipping times


Canada: 1-10 business days
North America: 4-8 business days
Europe: 2-3 weeks
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 2-3 weeks
Latin America and the Caribbean: 2-3 weeks

We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose as well as the national post services.


    Customs and import taxes

      Buyers are responsible for any customs and import taxes that may apply. VIVID is not responsible for delays due to customs.


      Returns and Exchanges

      We accept returns or exchanges for the VIVID Shop credit. Please contact us within 5 business days of delivery.

      We do not accept cancellations.

      But please contact us if you have any problems with your order.


      Custom and personalized orders

      You are welcome to place a custom order, and I we are here to help you with fabric matching, special sizes, multiple quantities and more.


      Care instructions

      Dry cleaning for the neck ties, bow ties and pocket squares;

      Gentle wash for socks and headwear.


      Gift wrapping and packaging

      Each piece comes to you in the signature gift packaging ( a box, or a bag).


      Wholesale availability

      We are open to wholesale to the registered stores.